When considering a business opportunity, two common questions come to mind:
Is there enough demand?
Will this business survive in today’s market?
With PACK & SEND, the answer is a confident yes. The Courier Pick-up and Delivery Services industry in Australia is booming, valued at $14.5 billion in 2025. As the nation’s leading value-add parcel and freight reseller, PACK & SEND simplifies logistics by consolidating services from the world’s top carriers into a single, convenient access point. This means your customers save time, effort, and money—a combination that keeps them coming back. When you join PACK & SEND, you’re stepping into a high-demand market with a proven track record of success.
Does starting a business feel overwhelming because you don’t have industry experience?
With PACK & SEND, that doesn’t matter. Our franchise partners come from all walks of life — sales professionals, corporate managers, supply chain & logistics professionals and even tradies. What unites them is not their backgrounds but their people skills. If you’re good at building relationships, networking, and communicating effectively, you have what it takes to succeed.
We provide 4-weeks of comprehensive training and ongoing support to help you master the logistics industry, even if you’ve never worked in it before. All you need is the drive to grow and a passion for making things happen.
Leverage 30+ years of expertise and 143+ service centres across Australia, NZ, and the UK. Join a trusted, established network with proven systems for success.
Generate income through retail, digital, and business-to-business orders. PACK & SEND’s all-in-one model ensures no client or revenue opportunity is ever left behind.
Operate smarter with cutting-edge tools like SalesSpeak CRM and GMx freight management software. Streamline workflows and stay ahead with systems designed for franchise success.
We guarantee a minimum number of customer inquiries in your first year. If unmet, we compensate you—ensuring your launch starts strong with fewer risks.
Ease your cash flow concerns with franchise fee payment options spread over two years. Plus, access pre-approved financing for equipment and fit-outs.
Promote in your local area while benefiting from customer access across the entire PACK & SEND network. Enjoy a perfect mix of autonomy and collaboration.
Join a franchise where 40% of owners operate multiple stores. With PACK & SEND, scaling your business is not just possible—it’s proven.
The first year of running any business can feel like navigating uncharted waters.
One of the biggest worries is whether you’ll attract enough customers to sustain and grow. That’s why PACK & SEND offers our 1st Year Trackable Brand Lead Guarantee. We ensure you receive a minimum number of customer inquiries through our call centre and website in your first year. This lead guarantee is valued at $100,000.
If we don’t deliver, we’ll pay you the difference. This guarantee gives you the confidence to focus on building your business, knowing we’re committed to your success. It’s our way of reducing the uncertainty that comes with starting a new venture.
Worried about the upfront costs of starting your business?
We get it—managing cash flow in those critical early stages is challenging.
That’s why PACK & SEND offers flexible franchise fee payment plans, allowing you to spread the cost over two years. This means you can focus your resources on growing your business instead of stressing about large upfront expenses. We’re committed to giving you the financial breathing room to succeed from day one. With PACK & SEND, you can invest in your future without the weight of financial strain holding you back.
Juggling customer relationships, orders, and day-to-day operations can be daunting for any business owner.
That’s why PACK & SEND equips you with cutting-edge tools to streamline everything. Our proprietary CRM system, SalesSpeak, is designed to make managing your business a breeze. From tracking customer interactions to optimizing workflows, SalesSpeak ensures you spend less time on admin and more time growing your franchise.
GMx is PACK & SEND’s proprietary packaging & freight management software system that is used by franchisees at their Service Centre for customer price estimates, and processing packaging and freight consignments.
These tools are difficult and expensive to create on your own, but with PACK & SEND, you’ll have everything you need to operate efficiently and stay ahead in a competitive market.
PACK & SEND employs a dynamic marketing approach that integrates both digital and traditional strategies, designed to build brand awareness, expand reach, and drive lead generation.
Our dedicated in-house digital marketing team actively manages and monitors campaigns daily to ensure a consistent flow of high-quality customer leads to our franchise network.
Additionally, PACK & SEND provides franchise partners with a robust suite of Local Area Marketing (LAM) resources, empowering them to attract local business opportunities and foster strong relationships within their community.
